Return & Refund Policy

Thank you for choosing our antivirus solution. We want to ensure your satisfaction with our product. If you are not completely satisfied with your purchase, we offer a refund under the following conditions:

1. Returns

Thank you for choosing our antivirus solution. If you are not entirely satisfied with your purchase, we’re here to help.

1.1. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

1.2. Timeframe for Returns

You have 4 calendar days to return an item from the date you received it. Digital goods which are downloadable cannot be refunded (once you received the security key with the confirmation mail).

1.3. How to Initiate a Return

To initiate a return, please contact us at help@blaxshop.com . Please provide your order number and the reason for the return.

1.4. Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

1.5. Refund Processing

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

2. Refunds

2.1. Eligibility for Refunds

Refunds are issued under the following conditions:

• The item is unused and in its original condition.
• The item was purchased directly from our website.

2.2. Refund Timeframe

Refunds will be processed within 15 days of receiving the returned item.

2.3. How to Request a Refund

To request a refund, please follow the return process outlined above.

2.4. Exceptions

We reserve the right to refuse refunds if the item has been used or damaged.

3. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

• Email: help@blaxstore.com
• Phone: +1 (XXX) XXX-XXXX
• `Address: 1038 Aspri Way, Palm Beach Garden, Florida – 33418 USA

We are here to assist you and ensure your satisfaction with our antivirus solution.

Note: This refund policy is applicable only to purchases made directly through our website. If you purchased our product through a third-party vendor, please refer to their refund policy.